Circumstances (lockdown!) forced a change of plan to Craig’s OT programme from our intended 121 training. As a result, I now have a young collie destined for agility training that will focus, tug and return her toy back to me for another game – as opposed to galloping around the field or regularly ‘catching’ my hands with her teeth! Craig noticed every tiny detail on each video I sent him and made many small adjustments as we went along. He gave massive encouragement to me and showed great sensitivity (sympathy!) to the dog. It genuinely felt as if he was stood by my side.

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